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Infrastructure Technology Consultation
Since IT infrastructure plays a major role for any business to increase their competitiveness, we give proper importance in every stage from planning, designing, development, testing, implementation and management. We are incorporating all these process under single roof ,so our customers are very satisfied. Our team manage each project very carefully and make sure proper attention in each stage. We provide post implementation support and make sure proper management of all projects.
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Our team those who are ITIL certified and having good experience in the platform make sure standard and professionalized approach in design and management.
The Information Technology Infrastructure Library (ITIL) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011 edition), ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage. ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, although differences between the two frameworks do exist.
ITIL describes processes, procedures, tasks and checklists that are not organization-specific, used by an organization for establishing integration with the organization's strategy, delivering value and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.
Since in the Design of over all IT Infrastuctre ,Service Design is one of the key element and it plays a major role in over all design as well as future of Business;we give proper priority and attention in service design.
Service designThe Service Design (SD) provides good-practice guidance on the design of IT services, processes, and other aspects of the service management effort. Significantly, design within ITIL is understood to encompass all elements relevant to technology service delivery, rather than focusing solely on design of the technology itself. As such, service design addresses how a planned service solution interacts with the larger business and technical environments, service management systems required to support the service, processes which interact with the service, technology, and architecture required to support the service, and the supply chain required to support the planned service. Within ITIL, design work for an IT service is aggregated into a single service design package (SDP). Service design packages, along with other information about services, are managed within the service catalogues.
- List of covered processes:
- Design coordination
- Service Catalogue
- Service level Management
- Availability Management
- Capacity Management
- IT Service Continuity Management (ITSCM)
- Information Security Management System
- Supplier Management